Privacy Policy

Tires+ Complete Auto Service ("we," "us," or "our"), located at 624 Broadway St, Chico, CA, operates the website at this domain. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We only collect information you voluntarily provide through our contact form:

• Full name
• Email address
• Phone number (optional)
• Service type you are inquiring about
• Message content

We do not use cookies, tracking pixels, or analytics services. We do not automatically collect IP addresses, device data, or browsing behavior.

2. How We Use Your Information

Information submitted through the contact form is used solely to:

• Respond to your inquiry or service request
• Schedule appointments or provide estimates
• Follow up on your message if needed

We do not use your information for marketing without your consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We do not share it with third parties except where required by law or necessary to provide the requested service (e.g., a third-party appointment or email platform).

4. Third-Party Services

Our financing page links to Acima Leasing. If you click through and apply, any information you provide to Acima is governed by Acima's Privacy Policy, not ours.

5. Data Retention

We retain contact form submissions only as long as necessary to respond to your inquiry and for reasonable record-keeping. You may request deletion at any time (see Section 7).

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell it)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the email or phone number below.

7. Contact

For privacy questions or requests, reach us at:

• Email: contact@tirespluschico.com
• Phone: 530-342-8338
• Address: 624 Broadway St, Chico, CA

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.